Our customers say...
Access contacted us offering a most timely solution to our archival storage problem. The staff at Access were of great assistance to me in getting the (document storage) process started and maintaining the highest levels of customer service to make sure this would be achieved.
The Access staff have been very helpful since the move was completed and each time I have requested retrieval of documents it has been very efficiently attended to.
I would have no hesitation in recommending Access to others.
We are one of the largest Aged Care Providers in NSW and the ACT. Our staff numbers are approximately 3500 and the number of residents and clients in the community would far exceed that. Hence our record keeping needs are great.
We have chosen Access Records Management as our provider of choice. Access Records Management offer safe and secure record keeping services that we can trust and rely on. Access Records Management are always willing to accommodate our needs from flexible pickup locations to special orders or requests.
Access Records Management staff members are polite, courteous and professional. They always endeavour to give the highest quality service possible. Their timely standard delivery time of three hours or express delivery of one hour, within the Sydney metropolitan area is reliable and allows us to maintain our own internal recall policies.
We have developed a close working relationship with Access Records Management over the past three years and would not hesitate to recommend the team and service they have to offer to any prospective clients. A competitive price and high quality service is essential in today’s market and Access Records Management deliver on their promises.
Access originally promised that our archive and retrieval cost would decrease and that your service was second to none.
Happily for us, Access has come good on both counts. We find the archival and retrieval of our files easy, quick and cheaper than with our previous service provider.
Tailored Solutions
Tailored, flexible storage
Allowing you to use your own boxes and even your own cataloguing codes, Access Records Management believes in flexibility and providing a solution that will work to benefit you and your business. Instead of forcing you to re-box and re-index your files, Access is able to maintain your current cataloguing, allowing you to request files based on your existing internal system. We understand that different industries require different storage solutions and we are dedicated to working with you to determine what is best for your business.
Whether your documents are currently stored online or in a spare room of your office, Access Records Management can help you with offsite data storage to ensure the safety, security and easy retrieval of your documents. Access even offers clients the complimentary use of onsite viewing rooms.
After hours options
Although our standard business hours are 8.30am to 5.30pm, Monday to Friday, Access Records Management can provide emergency out of hours or weekend document retrieval if required. Scanned copies of your stored documents are also able to be viewed online.
Tailored reporting
Our reports can be tailored to cater specifically for individual client requirements. These are then used as the basis for understanding our clients' business processes so that we can add value as our records management relationship continues.



